Phone Heroes Limited
Privacy Policy and Cookie Policy for Website
08/05/18
1.Introduction
This is our privacy policy. It tells you how we collect and process data received from you on our site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to fran@phoneheroeslondon.co.uk
2.Who We Are
Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:
- Our site address is www.phoneheroeslondon.co.uk
• Our company name is Phone Heroes Limited
• Our registered address is :
2 The Hopkiln Church Street
Harvington,
Evesham
WR11 8PB
- Our nominated representative or Data Protection Officer is Francesco Guarnaccia and they can be contacted at fran@phoneheroeslondon.co.uk
3.What we may collect
We may collect and process the following data about you:
- Information you put into forms or surveys on our site at any time
• A record of any correspondence between us
• Details of transactions you carry out through our site
• Details of your visits to our site and the resources you use
• Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
4.Cookies
All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.
The site uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.
A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer.
All cookies used on our site are set by us.
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can prevent the setting of cookies by adjusting the settings on your browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the site.
Our cookies will be used for:
Essential session management
• creating a specific log-in session for a user of the site in order that the site remembers that a user is logged in and that their page requests are delivered in an effective, secure and consistent manner;
• recognising when a user of the site has visited before allowing us to identify the number of unique users we receive to the site and make sure we have enough capacity for the number of users that we get;
• recognising if a visitor to the site is registered with us in any way;
• we may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of our site.
Functionality
• customising elements of the promotional layout and/or content of the pages of the site.
Performance and measurement
• collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.]
5.How we use what we collect
We use information about you to:
• Present site content effectively to you.
• Provide information, products and services that you request, or (with your consent) which we think may interest you.
• Carry out our contracts with you.
• Allow you to use our interactive services if you want to.
• Tell you our charges.
• Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
If you are a new customer, you will only be contacted if you agree to it.
If you don’t want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.
Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.
In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section in 5, you can let us know at any time by contacting us at fran@phoneheroeslondon.co.uk, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible products and services to you.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the
-
iPhone 13 Other Repair Services
Book Now/ Enquire -
iPhone 5 Other Repair Services
Book Now/ Enquire -
iPhone 5c Other Repair Services
Book Now/ Enquire -
iPhone 5SE (1st Gen) Other Repair Services
Book Now/ Enquire -
iPhone 6 Other Repair Services
Book Now/ Enquire -
iPhone 6s Other Repair Services
Book Now/ Enquire -
iPhone 6 Plus Other Repair Services
Book Now/ Enquire -
iPhone 6s Plus Other Repair Services
Book Now/ Enquire -
iPhone 7 Other Repair Services
Book Now/ Enquire -
iPhone 7 Plus Other Repair Services
Book Now/ Enquire -
iPhone X Other Repair Services
Book Now/ Enquire -
iPhone XR Other Repair Services
Book Now/ Enquire -
iPhone XS Other Repair Services
Book Now/ Enquire -
iPhone Xs Max Other Repair Services
Book Now/ Enquire -
iPhone 11 Other Repair Services
Book Now/ Enquire -
iPhone 13 Rear Camera lens Replacement
Book Now/ Enquire -
iPad 12.9 2017 Charging Doc Replacement
Enquire -
iPad 12.9 2017 LCD Replacement
Enquire -
Macbook 13″ Unibody A1278 Keyboard Repair
Enquire -
Macbook Unibody 15″ A1286 Keyboard Repair
Book Now/ Enquire -
Retina 13″ A1425-A1502 Keyboard Repair
Book Now/ Enquire -
Macbook Retina 15″ A1398 Keyboard Repair
Book Now/ Enquire -
iPhone 5s Other Repair Services
Book Now/ Enquire -
iPhone 12 Pro Other Repair
Book Now/ Enquire -
iPhone 12 Other Repair Services
Book Now/ Enquire -
iPhone 12 Pro Max Other Repair Services
Book Now/ Enquire -
iPhone 12 Mini Other Repair Services
Book Now/ Enquire -
iPhone 13 Pro Max Other Repairs
Book Now/ Enquire -
iPhone 13 Pro Other Repairs
Book Now/ Enquire -
iPhone 13 Mini Other Repairs
Book Now/ Enquire -
iPhone 5 Liquid Damage Repair
£20.00 Book Repair -
iPhone 5c Liquid Damage Repair
£20.00 Book Repair -
iPhone 5SE (1st Gen) Liquid Damage Repair
£20.00 Book Repair -
iPhone 6 Liquid Damage Repair
£20.00 Book Repair -
iPhone 6s Liquid Damage Repair
£20.00 Book Repair -
iPhone 6 Plus Liquid Damage Repair
£20.00 Book Repair -
iPhone 6s Plus Liquid Damage Repair
£20.00 Book Repair -
iPhone 7 Liquid Damage Repair
£20.00 Book Repair -
iPhone XR Liquid Damage Repair
£20.00 Book Repair -
iPhone SE (2nd Gen) Liquid Damage Repair
£20.00 Book Repair -
iPhone 11 Pro Liquid Damage Repair
£20.00 Book Repair -
iPhone 12 Pro Max Liquid Damage Repair
£20.00 Book Repair -
iPhone 5s Liquid Damage Repair
£20.00 Book Repair -
iPhone 5 Charging Doc Replacement
£25.00 Book Repair -
iPhone 5 Front Camera Replacement
£25.00 Book Repair -
iPhone 5 Home Button Replacement
£25.00 Book Repair -
iPhone 5 Power Button Replacement
£25.00 Book Repair -
iPhone 5 Audio issue Replacement
£25.00 Book Repair -
iPhone 5 Rear Camera Replacement
£25.00 Book Repair -
iPhone 5c Audio issue Repair
£25.00 Book Repair -
iPhone 5c Charging Doc Replacement
£25.00 Book Repair -
iPhone 5c Front Camera Replacement
£25.00 Book Repair -
iPhone 5c Home Button Replacement
£25.00 Book Repair -
iPhone 5c Power Button Replacement
£25.00 Book Repair -
iPhone 5c Rear Camera Repair
£25.00 Book Repair -
iPhone 5SE (1st Gen) Power Button Replacement
£25.00 Book Repair -
iPhone 5SE (1st Gen) Home Button Replacement
£25.00 Book Repair -
iPhone 6 Charging Doc Replacement
£25.00 Book Repair -
iPhone 6 Home Button Replacement
£25.00 Book Repair -
iPhone 6 Power Button Replacement
£25.00 Book Repair -
iPhone 6s Charging Doc Replacement
£25.00 Book Repair -
iPhone 6s Home Button Replacement
£25.00 Book Repair -
iPhone 6s Power Button Replacement
£25.00 Book Repair -
iPhone 6 Plus Home Button Replacement
£25.00 Book Repair -
iPhone 6s Plus Home Button Replacement
£25.00 Book Repair -
iPhone SE (2nd Gen) Audio Issue Repair
£25.00 Book Repair -
iPad Air Front Camera Replacement
£25.00 Book Repair -
Air 2 (2014) Front Camera Replacement
£25.00 Book Repair -
Air 2 (2014) Rear Camera Repair
£25.00 Book Repair -
iPad 2 (2011) Home Button Replacement
£25.00 Book Repair -
iPad 2 (2011) Broken Glass Repair
£25.00 Book Repair -
iPad 2 (2011) Charging Doc Replacement
£25.00 Book Repair -
iPad 3 Home Button Replacement
£25.00 Book Repair -
iPad 4 Home Button Replacement
£25.00 Book Repair -
iPad 5 Front Camera Replacement
£25.00 Book Repair -
iPhone 5s Home Button Replacement
£25.00 Book Repair -
iPhone 5s Audio issue Repair
£25.00 Book Repair -
iPhone 5s Charging Doc Replacement
£25.00 Book Repair -
iPhone 5s Front Camera Replacement
£25.00 Book Repair -
iPhone 5s Rear Camera Repair
£25.00 Book Repair -
iPhone 5s Power Button Replacement
£25.00 Book Repair -
iPhone 13 Pro Liquid Diagnosis
£25.00 Book Now -
iPhone 5SE (1st Gen) Front Camera Replacement
£25.99 Book Repair -
iPhone 5SE (1st Gen) Charging Doc Replacement
£25.99 Book Repair -
iPhone 6 Front Camera Replacement
£28.00 Book Repair -
iPhone 6s Front Camera Replacement
£28.00 Book Repair -
iPhone 6s Plus Front Camera Replacement
£29.00 Book Repair -
iPhone SE (2nd Gen) Home Button Replacement
£29.00 Book Repair -
Air 3 (2019) Rear Camera Repair
£29.00 Book Repair -
iPhone 6s Plus Power Button Replacement
£29.99 Book Repair -
iPhone 5SE (1st Gen) Audio issue Repair
£30.00 Book Repair -
iPhone 5SE (1st Gen) Rear Camera Repair
£30.00 Book Repair -
iPhone 6 Rear Camera Repair
£30.00 Book Repair -
iPhone 6 Audio issue Repair
£30.00 Book Repair -
iPhone 6s Audio issue Repair
£30.00 Book Repair -
iPhone 7 Home Button Replacement
£30.00 Book Repair -
iPhone 7 Plus Liquid Damage Repair
£30.00 Book Repair -
iPhone 8 Liquid Damage Repair
£30.00 Book Repair -
iPad Air Home Button Replacement
£30.00 Book Repair -
iPad Air Liquid Damage Repair
£30.00 Book Repair -
Air 2 (2014) Home Button Replacement
£30.00 Book Repair -
Air 2 (2014) Liquid Damage Repair
£30.00 Book Repair -
Air 3 (2019) Home Button Replacement
£30.00 Book Repair -
Air 3 (2019) Liquid Damage Repair
£30.00 Book Repair -
iPad 2 (2011) Liquid Damage Repair
£30.00 Book Repair -
iPad 2 (2011) Rear Camera Repair
£30.00 Book Repair -
iPad 2 (2011) Front Camera Replacement
£30.00 Book Repair -
iPad 3 Front Camera Replacement
£30.00 Book Repair -
iPad 3 Rear Camera Repair
£30.00 Book Repair -
iPad 3 Liquid Damage Repair
£30.00 Book Repair -
iPad 4 Front Camera Replacement
£30.00 Book Repair -
iPad 4 Rear Camera Repair
£30.00 Book Repair -
iPad 4 Liquid Damage Repair
£30.00 Book Repair -
iPad 5 Liquid Damage Repair
£30.00 Book Repair -
iPad 6 Front Camera Replacement
£30.00 Book Repair -
iPad Pro 9.7 Liquid Damage Repair
£30.00 Book Repair -
iPad Pro 10.5 Liquid Damage Repair
£30.00 Book Repair -
iPad 11 2018 Liquid Damage Repair
£30.00 Book Repair -
iPad 11 2021 Liquid Damage Repair
£30.00 Book Repair -
iPad 11 2020 Liquid Damage Repair
£30.00 Book Repair -
iPad Mini 1 Front Camera Replacement
£30.00 Book Repair -
iPad Mini 1 Rear Camera Repair
£30.00 Book Repair -
iPad Mini 2 Front Camera Replacement
£30.00 Book Repair -
iPad Mini 2 Rear Camera Repair
£30.00 Book Repair -
iPad Mini 3 Rear Camera Repair
£30.00 Book Repair -
iPad Mini 3 Front Camera Replacement
£30.00 Book Repair -
iPhone 6s Rear Camera Repair
£35.00 Book Repair -
iPhone 7 Audio Issue Repair
£35.00 Book Repair -
iPhone XR Rear Camera lens Replacement
£35.00 Book Repair -
iPhone Xs Max Liquid Damage Repair
£35.00 Book Repair -
iPhone 11 Liquid Damage Repair
£35.00 Book Repair -
iPhone 11 Pro Max Liquid Damage Repair
£35.00 Book Repair -
iPad 3 Broken Glass Repair
£35.00 Book Repair -
iPad 3 Charging Doc Replacement
£35.00 Book Repair -
iPad 4 Charging Doc Replacement
£35.00 Book Repair -
iPad 4 Broken Glass Repair
£35.00 Book Repair -
iPad 5 Home Button Replacement
£35.00 Book Repair -
iPad 5 Rear Camera Repair
£35.00 Book Repair -
iPad 6 Home Button Replacement
£35.00 Book Repair -
iPad 6 Liquid Damage Repair
£35.00 Book Repair -
iPad Pro 9.7 Home Button Replacement
£35.00 Book Repair -
iPad Pro 9.7 Front Camera Replacement
£35.00 Book Repair -
iPad Pro 9.7 Rear Camera Repair
£35.00 Book Repair -
iPad Pro 10.5 Front Camera Replacement
£35.00 Book Repair -
iPad Pro 10.5 Home Button Replacement
£35.00 Book Repair -
iPad 12.9 2017 Liquid Damage Repair
£35.00 Book Repair -
Macbook 13″ Unibody A1278 Liquid Damage
£35.00 Book Repair -
Macbook Unibody 15″ A1286 Liquid Damage
£35.00 Book Repair -
Retina 13″ A1425-A1502 Liquid Damage
£35.00 Book Repair -
Macbook Retina 15″ A1398 Liquid Damage
£35.00 Book Repair -
Macbook Air 11″ A1370-A1465 Liquid Damage
£35.00 Book Repair -
Macbook Air 13″ A1369-A1466 Liquid Damage
£35.00 Book Repair -
Macbook Air 13″ A1304-A1237 Liquid Damage
£35.00 Book Repair -
iPad Mini 1 Liquid Damage Repair
£35.00 Book Repair -
iPad Mini 2 Broken Glass Replacement
£35.00 Book Repair -
iPad Mini 2 Liquid Damage Repair
£35.00 Book Repair -
iPad Mini 2 Home Button Replacement
£35.00 Book Repair -
iPad Mini 3 Broken Glass Replacement
£35.00 Book Repair -
iPad Mini 3 Liquid Damage Repair
£35.00 Book Repair -
iPad Mini 4 Rear Camera Repair
£35.00 Book Repair -
iPad Mini 4 Front Camera Replacement
£35.00 Book Repair -
iPad Mini 4 Liquid Damage Repair
£35.00 Book Repair -
iPad Mini 5 Rear Camera Repair
£35.00 Book Repair -
iPad Mini 5 Liquid Damage Repair
£35.00 Book Repair -
iPad Mini 6 Liquid Damage Repair
£35.00 Book Repair -
iPhone 6 Plus Rear Camera Repair
£35.99 Book Repair -
iPhone 6s Plus Charging Doc Replacement
£35.99 Book Repair -
iPhone 6s Plus Rear Camera Repair
£35.99 Book Repair -
iPhone 7 Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 7 Plus Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 8 Rear Camera lens Replacement
£39.00 Book Repair -
iPhone XS Rear Camera lens Replacement
£39.00 Book Repair -
iPhone Xs Max Rear Camera lens Replacement
£39.00 Book Repair -
iPhone SE (2nd Gen) Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 11 Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 11 Pro Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 11 Pro Max Rear Camera lens Replacement
£39.00 Book Repair -
iPhone 6 Plus Audio Issue Repair
£39.99 Book Repair -
iPhone 6 Plus Front Camera Replacement
£39.99 Book Repair -
iPhone 6 Plus Charging Doc Replacement
£39.99 Book Repair -
iPhone 6 Plus Power Button Replacement
£39.99 Book Repair -
iPhone 6s Plus Audio Issue Repair
£39.99 Book Repair -
iPhone 13 Liquid Damage Repair
£40.00 Book Repair -
iPhone 7 Charging Doc Replacement
£40.00 Book Repair -
iPhone 7 Front Camera Replacement
£40.00 Book Repair -
iPhone 7 Plus Audio Issue Repair
£40.00 Book Repair -
iPhone 7 Plus Home Button Replacement
£40.00 Book Repair -
iPhone 8 Audio Issue Repair
£40.00 Book Repair -
iPhone 8 Home Button Replacement
£40.00 Book Repair -
iPhone 8 Plus Liquid Damage Repair
£40.00 Book Repair -
iPhone X Liquid Damage Repair
£40.00 Book Repair -
iPhone XS Liquid Damage Repair
£40.00 Book Repair -
iPhone SE (2nd Gen) Front Camera Replacement
£40.00 Book Repair -
iPhone 12 Liquid Damage Repair
£40.00 Book Repair -
iPhone 12 Rear Camera lens Replacement
£40.00 Book Repair -
iPhone 12 Pro Rear Camera lens Replacement
£40.00 Book Repair -
iPhone 12 Pro Liquid Damage Repair
£40.00 Book Repair -
iPhone 12 Pro Max Rear Camera lens Replacement
£40.00 Book Repair -
iPhone 12 Mini Rear Camera lens Replacement
£40.00 Book Repair -
iPhone 12 Mini Liquid Damage Repair
£40.00 Book Repair -
iPad Mini 5 Front Camera Replacement
£40.00 Book Repair -
iPhone 13 Pro Max Liquid Diagnosis
£40.00 Book Now -
iPhone 13 Mini Liquid Diagnosis
£40.00 Book Repair -
iPhone 7 Data Recovery
£40.00 Book Repair -
iPhone 7 Plus Data Recovery
£40.00 Book Repair -
iPhone 8 IC Replacement
£40.00 Book Repair -
iPhone 7 Plus Front Camera Replacement
£45.00 Book Repair -
iPhone 8 Plus Home Button Replacement
£45.00 Book Repair -
iPhone 8 Plus Rear Camera lens Replacement
£45.00 Book Repair -
iPhone X Rear Camera lens Replacement
£45.00 Book Repair -
iPhone XR Front Camera Replacement
£45.00 Book Repair -
iPhone XR Audio Issue Repair
£45.00 Book Repair -
iPhone XS Front Camera Replacement
£45.00 Book Repair -
Air 3 (2019) Front Camera Replacement
£45.00 Book Repair -
iPad 6 Rear Camera Repair
£45.00 Book Repair -
iPad Mini 1 Broken Glass Replacement
£45.00 Book Repair -
iPhone X Data recovery
£45.00 Book Repair -
iPhone Xs Max Data recovery Service
£45.00 Book Repair -
iPhone 11 Pro Max Data Recovery
£45.00 Book Repair -
iPhone 12 Data Recovery Service
£45.00 Book Repair -
iPhone 13 Mini Data recovery
£45.00 Book Repair -
iPhone 12 Mini Data recovery
£45.00 Book Repair -
iPhone 8 Front Camera Replacement
£49.00 Book Repair -
iPad Pro 10.5 Rear Camera Repair
£49.00 Book Repair -
iPad Mini 1 Home Button Replacement
£49.00 Book Repair -
iPad Mini 3 Home Button Replacement
£49.00 Book Repair -
iPad Mini 4 Home Button Replacement
£49.00 Book Repair -
iPad Mini 5 Home Button Replacement
£49.00 Book Repair -
iPhone 8 Data Recovery
£49.00 Book Repair -
iPhone X Charging Doc Replacement
£49.99 Book Repair -
iPhone XR Charging Doc Replacement
£49.99 Book Repair -
iPhone XS Charging Doc Replacement
£49.99 Book Repair -
iPhone Xs Max Charging Doc Replacement
£49.99 Book Repair -
iPhone 7 Rear Camera Repair
£50.00 Book Repair -
iPhone 7 Plus Charging Doc Replacement
£50.00 Book Repair -
iPhone 8 Charging Doc Replacement
£50.00 Book Repair -
iPhone 8 Plus Charging Doc Replacement
£50.00 Book Repair -
iPhone 8 Plus Front Camera Replacement
£50.00 Book Repair -
iPhone 8 Plus Audio Issue Repair
£50.00 Book Repair -
iPhone X Front Camera Replacement
£50.00 Book Repair -
iPhone X Audio Issue Repair
£50.00 Book Repair -
iPhone SE (2nd Gen) Charging Doc Replacement
£50.00 Book Repair -
iPhone X IC Repair
£50.00 Book Repair -
iPhone 8 Plus IC Replacement
£50.00 Book Repair -
iPhone XS Audio Issue Repair
£55.00 Book Repair -
iPhone Xs Max Audio Issue Repair
£55.00 Book Repair -
iPhone 11 Front Camera Replacement
£55.00 Book Repair -
iPad Air Rear Camera Repair
£55.00 Book Repair -
iPhone Xs Max IC Replacement
£55.00 Book Repair -
iPhone XS IC Replacement
£55.00 Book Repair -
iPhone 11 Charging Doc Replacement
£59.00 Book Repair -
iPad 5 Charging Doc Replacement
£59.00 Book Repair -
iPad Mini 1 Charging Doc Replacement
£59.00 Book Repair -
iPhone Xs Max Front Camera Replacement
£60.00 Book Repair -
iPad Mini 2 Charging Doc Replacement
£60.00 Book Repair -
iPad Mini 3 Charging Doc Replacement
£60.00 Book Repair -
iPad Air Broken Glass Replacement
£65.00 Book Repair -
iPhone XR Rear Camera Repair
£69.00 Book Repair -
iPad Air Charging Doc Replacement
£69.00 Book Repair -
Air 2 (2014) Charging Doc Replacement
£69.00 Book Repair -
Air 3 (2019) Charging Doc Replacement
£69.00 Book Repair -
iPad 5 Broken Glass Repair
£69.00 Book Repair -
iPad 6 Charging Doc Replacement
£69.00 Book Repair -
iPad Pro 9.7 Charging Doc Replacement
£69.00 Book Repair -
iPad 11 2018 Charging Doc Replacement
£69.00 Book Repair -
iPad 11 2020 Charging Doc Replacement
£69.00 Book Repair -
iPad 11 2021 Charging Doc Replacement
£69.00 Book Repair -
iPad 12.9 2015 Charging Doc Replacement
£69.00 Book Repair -
iPad Mini 4 Charging Doc Replacement
£69.00 Book Repair -
iPad Mini 5 Charging Doc Replacement
£69.00 Book Repair -
iPhone 8 Rear Camera Repair
£70.00 Book Repair -
iPhone SE (2nd Gen) Rear Camera Repair
£70.00 Book Repair -
iPhone 11 Pro Front Camera Replacement
£70.00 Book Repair -
iPhone 11 Pro Charging Doc Replacement
£70.00 Book Repair -
iPhone 11 Pro Max Charging Doc Replacement
£70.00 Book Repair -
iPhone 11 Pro Max Front Camera Replacement
£70.00 Book Repair -
iPhone 12 Pro Front Camera Replacement
£75.00 Book Repair -
iPhone Xs Max Rear Camera Repair
£79.00 Book Repair -
iPhone Xs Max Back Glass Replacement
£79.00 Book Repair -
iPad Pro 10.5 Charging Doc Replacement
£79.00 Book Repair -
iPad Mini 4 Broken Glass Replacement
£79.00 Book Repair -
iPhone 7 Plus Rear Camera Repair
£80.00 Book Repair -
iPhone 8 Back Glass Replacement
£80.00 Book Repair -
iPhone 8 Plus Rear Camera Repair
£80.00 Book Repair -
iPhone 8 Plus Back Glass Replacement
£80.00 Book Repair -
iPhone X Back Glass Replacement
£80.00 Book Repair -
iPhone XR Back Glass Replacement
£80.00 Book Now/ Enquire -
iPhone XS Back Glass Replacement
£80.00 Book Repair -
Air 4 (2020) Charging Doc Replacement
£80.00 Book Repair -
iPhone X Rear Camera Repair
£85.00 Book Repair -
iPhone X Rear Camera Repair
£85.00 Book Repair -
iPhone SE (2nd Gen) Back Glass Replacement
£89.00 Book Repair -
iPhone 12 Charging Doc Replacement
£89.00 Book Repair -
iPhone 12 Mini Charging Doc Replacement
£89.00 Book Repair -
iPad 6 Broken Glass Repair
£89.00 Book Repair -
iPad Mini 5 Broken Glass Replacement
£89.00 Book Repair -
iPhone 13 Pro Front camera Repair
£89.00 Book Repair -
iPhone 13 Mini Front Camera Replacement
£89.00 Book Repair -
iPhone 13 Front Camera Replacement
£90.00 Book Repair -
iPhone 12 Front Camera Replacement
£90.00 Book Repair -
iPhone 12 Pro Max Front Camera Replacement
£90.00 Book Repair -
iPhone 12 Pro Charging Doc Replacement
£99.00 Book Repair -
iPhone 12 Mini Front Camera Replacement
£99.00 Book Repair -
iPhone 12 Mini Rear Camera Repair
£99.00 Book Repair -
Macbook 13″ Unibody A1278 Trackpad Repair
£99.00 Book Repair -
Macbook Unibody 15″ A1286 Trackpad Repair
£99.00 Book Repair -
Macbook Retina 15″ A1398 Trackpad Repair
£99.00 Book Repair -
Macbook Air 11″ A1370-A1465 Trackpad Repair
£99.00 Book Repair -
Macbook Air 13″ A1369-A1466 Trackpad Repair
£99.00 Book Repair -
iPhone 13 Pro Charging dock Repair
£99.00 Book Repair -
iPhone 13 Pro Max Front Camera Replacement
£99.00 Book Repair -
iPhone 13 Mini Charging dock Replacement
£99.00 Book Repair -
iPhone 13 Charging Doc Replacement
£100.00 Book Repair -
iPhone 11 Rear Camera Repair
£100.00 Book Repair -
iPhone 11 Back Glass Replacement
£100.00 Book Repair -
iPhone 11 Pro Rear Camera Repair
£100.00 Book Repair -
iPhone 11 Pro Back Glass Replacement
£100.00 Book Repair -
iPhone 11 Pro Max Rear Camera Repair
£100.00 Book Repair -
iPhone 11 Pro Max Back Glass Replacement
£100.00 Book Repair -
iPhone 12 Back Glass Replacement
£100.00 Book Repair -
iPhone 12 Pro Back Glass Replacement
£100.00 Book Repair -
iPhone 12 Pro max Back Glass Replacement
£100.00 Book Repair -
iPhone 12 Mini Back Glass Replacement
£100.00 Book Repair -
iPhone 13 Back Glass Replacement
£100.00 Book Repair -
Macbook 13″ Unibody A1278 Virus & Malware Removal
£100.00 Book Repair -
Macbook Unibody 15″ A1286 Virus & Malware Removal
£100.00 Book Repair -
Retina 13″ A1425-A1502 Virus & Malware Removal
£100.00 Book Repair -
Macbook Retina 15″ A1398 Virus & Malware Removal
£100.00 Book Repair -
Macbook Air 13″ A1369-A1466 Virus & Malware Removal
£100.00 Book Repair -
Macbook Air 13″ A1304-A1237 Virus & Malware Removal
£100.00 Book Repair -
iPhone 13 Pro Max Back Glass Replacement
£100.00 Book Now -
iPhone 13 Pro Back Glass Repair
£100.00 Book Now -
iPhone 13 Mini Back Glass Replacement
£100.00 Book Repair -
Retina 13″ A1425-A1502 Trackpad Repair
£110.00 Book Repair -
Macbook Air 13″ A1304-A1237 Trackpad Repair
£110.00 Book Repair -
iPhone 12 Rear Camera Repair
£120.00 Book Repair -
iPhone 12 Pro Max Charging Doc Replacement
£120.00 Book Repair -
iPhone 13 Pro Max Charging dock Replacement
£120.00 Book Repair -
Phone 12 Pro Max Rear Camera Repair
£130.00 Book Repair -
Macbook 13″ Unibody A1278 OS
£130.00 Book Repair -
Macbook Unibody 15″ A1286 OS
£130.00 Book Repair -
Retina 13″ A1425-A1502 OS
£130.00 Book Repair -
Macbook Retina 15″ A1398 OS
£130.00 Book Repair -
Macbook Air 11″ A1370-A1465 OS
£130.00 Book Repair -
Macbook Air 13″ A1369-A1466 OS
£130.00 Book Repair -
Macbook Air 13″ A1304-A1237 OS
£130.00 Book Repair -
iPhone 13 Mini Rear Camera Repair
£139.00 Book Repair -
iPhone 13 Rear Camera Repair
£140.00 Book Repair -
iPhone 12 Pro Rear Camera Repair
£140.00 Book Repair -
iPhone 13 Pro Rear Camera Repair
£140.00 Book Repair -
Macbook Air 11″ A1370-A1465 Keyboard Repair
£149.00 Book Repair -
Macbook Air 13″ A1369-A1466 Keyboard Repair
£149.00 Book Repair -
Macbook Air 13″ A1304-A1237 Keyboard Repair
£149.00 Book Repair -
iPhone 13 Pro Max Rear Camera Replacement
£149.00 Book Repair -
Macbook 13″ A1278 Unibody Glass Repair
£150.00 Book Repair -
Macbook Unibody 15″ A1286 Glass Repair
£159.00 Book Repair -
iPad Mini 6 Broken Glass Replacement
£160.00 Book Repair -
Macbook 13″ Unibody A1278 LCD Repair
£169.00 Book Repair -
Macbook Unibody 15″ A1286 LCD Repair
£179.00 Book Repair -
iPad 12.9 2015 Broken Glass/LCD Repair
£180.00 Book Repair
6.Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.
7.Disclosing your information
We are allowed to disclose your information in the following cases:
• If we want to sell our business, or our company, we can disclose it to the potential buyer.
• We can disclose it to other businesses in our group.
• We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
• We can exchange information with others to protect against fraud or credit risks.
We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. These are the third parties that have access to your information:
United Hosting
Repairshopr.com
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
8.Your rights
You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at fran@phoneheroeslondon.co.uk.
Under the GDPR, you have the right to:
• request access to, deletion of or correction of, your personal data held by us at no cost to you;
• request that your personal data be transferred to another person (data portability);
• be informed of what data processing is taking place;
• restrict processing;
• to object to processing of your personal data; and
• complain to a supervisory authority.
You also have rights with respect to automated decision-making and profiling as set out in section 11 below.
To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at fran@phoneheroeslondon.co.uk.
9.Links to other sites
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
10.Changes
If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.
- Automated Decision-Making and Profiling
11.1 In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.
11.2 The right described in section 11.1 does not apply in the following circumstances:
a) the decision is necessary for the entry into, or performance of, a contract between the you and us;
b) the decision is authorised by law; or
c) you have given you explicit consent.
11.3 Where we use your personal data for profiling purposes, the following shall apply:
a) Clear information explaining the profiling will be provided, including its significance and the likely consequences;
b) Appropriate mathematical or statistical procedures will be used;
c) Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
d) All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
12.Dispute Resolution
12.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.
12.2 If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
12.3 If the parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.
12.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the parties or by LawBite in accordance with their mediation procedure), the parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
12.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.
12.6 If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.
12.7 If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.
12.8 Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.